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Our client, a leading U.S. commercial vehicle manufacturer had a very limited view of device health related data. Their Network Operations Center (NOC) was using What’s up Gold (WUG) to monitor their infrastructure health, but high licensing costs meant that only a few people had access to these tools, and there were a limited number of dashboards to view data. The client’s...
A leading global cards and payments firm was looking for a trusted partner to take over end-to-end support and maintenance of 250+ applications. It had been relying on a staff augmentation approach to maintain these applications, which spanned 7 lines of businesses and many different technologies.
The client, a leading Life and Annuities carrier, was working with several on-site IT contractors with no scale. They needed to execute an extensive vendor consolidation effort to manage 180+ enterprise applications, 6,000+ small / medium sized business apps, and more than 20 new development initiatives.
Our client is a leading credit rating agency, wanted to automate their ticketing system in a bid to eliminate errors introduced due to human intervention, thereby improving productivity and reducing the turnaround time for ticket resolution.
A leading speciality retailer was looking to improve service levels for its business users and customers through a digital transformation. The initiative was hampered by the high cost of support operations and legacy systems. Syntel partnered with the client to integrate SyntBots — Syntel’s next-generation automation platform — with the client’s existing applications and...
Syntel has helped one of the world’s largest music instruments retailer with multichannel operations in over 256 stores across the U.S. to achieve 40% improvement in uptime.