Success Stories

Learn more about the value and business results we create for our clients every day.

Digital Services

Managed Services Power Leading Health Plan

The client is a large regional payer in the Northeast U.S. They needed to improve the handling of platform and application incidents to deliver higher quality services to their internal and external customers, eliminate errors, and manage peaks and valleys in the volume of incidents.

Delivering a Consolidated View of Infrastructure Operations with Device Monitoring Analytics

Our client, a leading U.S. commercial vehicle manufacturer had a very limited view of device health related data. Their Network Operations Center (NOC) was using What’s up Gold (WUG) to monitor their infrastructure health, but high licensing costs meant that only a few people had access to these tools, and there were a limited number of dashboards to view data. The client’s...

Managed Services Excellence for a Global Cards and Payments Company

A leading global cards and payments firm was looking for a partner to support and maintain 250+ applications across seven lines of business. See how our automation-powered IT Ops solutions helped.

Delivering Managed Services Excellence for a Leading Life & Annuities Carrier

The client, a leading Life and Annuities carrier, was working with several on-site IT contractors with no scale. They needed to execute an extensive vendor consolidation effort to manage 180+ enterprise applications, 6,000+ small / medium sized business apps, and more than 20 new development initiatives. See how Syntel stepped in and delivered the scale, efficiency and...

Syntel Automates IT Ops for Faster Ticket Resolution for A Leading Credit Rating Agency

Our client is a leading credit rating agency, wanted to automate their ticketing system in a bid to eliminate errors introduced due to human intervention, thereby improving productivity and reducing the turnaround time for ticket resolution.

SyntBots® Delivers 60% More System Availability for Speciality Retailer

A leading speciality retailer was looking to improve service levels for its business users and customers through a digital transformation. The initiative was hampered by the high cost of support operations and legacy systems. Syntel partnered with the client to integrate SyntBots — Syntel’s next-generation automation platform — with the client’s existing applications and...

40% uptime improvement for Retailer

Syntel has helped one of the world’s largest music instruments retailer with multichannel operations in over 256 stores across the U.S. to achieve 40% improvement in uptime.

Helping Reduce Data Movement Time by 50%

Syntel’s client is a Fortune 500 payments, network and travel company.  See how we cut data migration time in half, while helping them migrate from a legacy DB2 database to a modern Netezza platform.