Success Stories

Learn more about the value and business results we create for our clients every day.

Digital Services

Streamlining Merchant Account Setup Function for a Global Financial Services Major

Syntel’s client is a U.S.-based Fortune 100 global leader in financial services. Its principal products and services include credit payment cards and travel-related services offered to consumers and businesses worldwide to improve their business. Syntel helped its client integrate the new merchant account setup function to the current merchant acquisition (sales)...

Cost-effective Solutions to Enable Salesforce Data Availability for a Leading Credit Rating Agency

A premier credit rating agency was using a contract management add-on tool on Salesforce to generate agreement records for its employees. Licenses of the Salesforce platform and the contract management add-on were required for all users to view the agreements records. The client was looking for cost effective alternatives as the number of infrequent Salesforce...

Boosting Sales with Syntel's Solutions for Salesforce

Customer engagement is a key indicator of business performance, improvement and customer-centricity. A leading life insurance company wanted to improve customer service by automating its policy order lifecycle system. See how Syntel implemented a cloud-based platform to reduce time-to-market and meet dynamic business requirements.

Future-ready Solution for Sales Contact Center on Salesforce CRM Platform

Syntel’s client is a leading provider of financial services to credit unions, their members, and valued customers worldwide. It provides innovative commercial and consumer insurance as well as protection products to safeguard customers’ assets and help find solutions for their financial needs.

Maximizing Reach and Revenue from Marketing Campaigns

An American investment bank offered discounts to customers shopping with small businesses through an app-based campaign that also connected merchants with customers with innovative location-based features. The objective of the campaign was to generate more merchant registrations, while widening the customer base. See how Syntel providing the technical expertise to...

B2B Interaction Made Easy with Syntel’s Salesforce.com Solution

Syntel’s client is a leading financial services organization. The client wanted an automated solution for their sales representatives to be able to get quick approvals on the exclusive discounts they offer in order to acquire and retain customers. Syntel implemented an escalation/exception functionality which helped meet the requirements.

Creating an Effective Testing Model for Supply Chain Applications

The client is a Fortune 100 retailer with 2,000+ stores across the globe.  They use Manhattan supply chain solutions for their warehouse operations, but needed an experienced partner to build a unified testing team for their supply chain applications. Syntel put together a knowledgeable core team that eliminated redundancy and increased efficiency.

Product Labeling Services for Global leader in Medical Device Manufacturing

The client is a global leader in medical devices and pharmaceutical manufacturing. Syntel provides complete 360º product labeling services for implementing its GS1 barcode system. They asked Syntel for help complying with the FDA’s Unique Device Identification (UDI) implementation, and Syntel provided labeling services from consulting support, to...

Enhancing Productivity with Syntel’s Production Support Services

A leading health insurance company was facing issues resolving a large number of tickets stemming from recurring issues. The client decided to make a significant effort to fix these errors, so Syntel deployed a team of Kanban and Production Support and Maintenance (PSM) experts to quickly and permanently fix them. In doing so, we not only reduced the ticket count...

Eliminating Manual Order Processing for Better Supply Chain Productivity

A Fortune 100 retailer wanted to eliminate manual intervention from its supply chain applications and enhance financial analytics. See how Syntel enhanced the client’s common information model and eliminated manual intervention for more efficient operations.