Success Stories

Learn more about the value and business results we create for our clients every day.

Digital Services

Syntel’s Reservation system modernization Increases Productivity by 40%

Syntel’s client is a UK based marine and corporate travel management company with specialization in crew and rig executive travel booking and management. The wanted to develop an end-to-end online portal for travel purchases and tracking, that would streamline processes and reduce costs.

Modernizing a Freight Inspection System

A large U.S. Logistics and Courier company was leaving additional revenue opportunities on the table, because of an inadequate process for inspecting freight packages. The client needed a system with the ability to support the quick and accurate inspection of freight packages in order to verify that the contents were classified and reported correctly.

Enhanced Testing with Syntel’s Test Data Setup Solution A

A Fortune 500 credit card and financial services company was struggling with the transformation of its existing Waterfall Testing model into an Agile platform. The company also lacked sufficient test data to support its testing needs. Syntel partnered with this client to create a test data setup and designed an end-to-end connectivity plan to solve the client’s...

Syntel’s Successful Journey with Leading IT Provider of Airline Processes

A leading IT provider delivers passenger, cargo handling, flight operation, and aircraft maintenance services. Syntel has been associated with the client since 2008 and has successfully developed a multitude of applications for the client systems. We are presently testing and enhancing our client’s system applications. All these projects are being executed using...

Syntbots® Powered Security Operations Center (Managed Services)

An American credit rating agency wanted to optimize information security operations in managed services. Syntel leveraged SyntBots® to set up a central security operations team, this helped them free up their bandwidth and focus on challenges of their ever-changing information/cyber security roadmap. Syntel integrated SyntBots with client’s Security Information and Event...

Streamlining Merchant Account Setup Function for a Global Financial Services Major

Syntel’s client is a U.S.-based Fortune 100 global leader in financial services. Its principal products and services include credit payment cards and travel-related services offered to consumers and businesses worldwide to improve their business. Syntel helped its client integrate the new merchant account setup function to the current merchant acquisition (sales)...

Cost-effective Solutions to Enable Salesforce Data Availability for a Leading Credit Rating Agency

A premier credit rating agency was using a contract management add-on tool on Salesforce to generate agreement records for its employees. Licenses of the Salesforce platform and the contract management add-on were required for all users to view the agreements records. The client was looking for cost effective alternatives as the number of infrequent Salesforce users...

Syntel’s Cloud-based Salesforce Solution Boosts Sales

Customer engagement is a key indicator of business performance, improvement and customer-centricity. A leading life insurance, investments and retirement solutions company is committed to improving customer service by simplifying user experience and automating its policy order lifecycle system. Syntel’s quick implementation of a cloud-based platform helped the client...

Future-ready Solution for Sales Contact Center on Salesforce CRM Platform

Syntel’s client is a leading provider of financial services to credit unions, their members, and valued customers worldwide. It provides innovative commercial and consumer insurance as well as protection products to safeguard customers’ assets and help find solutions for their financial needs.

Maximize Reach and Revenue from Marketing Campaigns

An American global investment bank offered discounts to customers shopping with small businesses through an app based campaign. The campaign application also connected merchants with customers. The objective of the campaign was to generate more merchant registrations, while widening the customer base. The bank decided to embed Google maps in the tool to enable...