Success Stories

Learn more about the value and business results we create for our clients every day.

Digital Services

Delivered Huge Savings by Integrating Salesforce with PEGA

The client is a Fortune 100 cards and payments company with operations across the globe. They were using Salesforce for Merchant Services and PEGA for Case Management. Using the two separate, non-integrated systems was very costly and meant that the process was running slower and less efficiently than the business required.

Cards and Payments Company Improves Merchant Satisfaction with Salesforce

The client is a Fortune 100 U.S. cards and payments company. As a company, they are very brand conscious and wanted to create a feedback loop to continuously measure merchant satisfaction, and whether merchants were more likely to be promoters or detractors of their brand.

Faster Product Development with Agile Adoption

A large Fortune 500 cards and payments provider was struggling to improve its time-to-market with products. The client wanted to drive Agile methodology within the organization. 

80% TAT reduction for a home retailer

Syntel helped one of the world's largest retailers achieve an 80% reduction in the time to roll out new applications. See how we did it.

35% Reduction in IT Cost for a Music Instruments Retailer

Syntel has helped one of the world’s largest music instruments retailer with over 256 stores across the U.S. achieve 35% reduction in IT cost.

40% uptime improvement for Retailer

Syntel has helped one of the world’s largest music instruments retailer with multichannel operations in over 256 stores across the U.S. to achieve 40% improvement in uptime.

Centralized CDM for a Retail chain

Syntel has helped one of the world's largest home improvement chain and second largest retailer in the U.S. achieve centralized data management.

POS legacy modernization for US Retailer

Syntel helped one of the leading furniture manufacturers and retailers, with over 400 stores globally, achieve POS legacy modernization.

20% Revenue for a Specialty Retailer

Syntel has helped one of the world’s largest music instrument retailer achieve 20% increase in revenues by implementing omnichannel operations and multichannel delivery capabilities.

25% Savings in SCO for a Retailer

Syntel helped a leading direct marketer of novelties and party supplies achieve 25% savings from supply chain operations and over 10% reduction in annual shipping costs.