Success Stories

Learn more about the value and business results we create for our clients every day.

Digital Services

Improving an Insurer’s Call Efficiency Through Contact Center Optimization

A leading U.S. personal lines insurer wanted to reduce TCO and improve their level of customer service. They reached out to Syntel for help streamlining their contact center operations to handle calls more efficiently.

Automaker Generates $100 Million in Parts Sales with a Digital e-Commerce Solution

The client wanted to provide a platform for customers to search and purchase parts 24/7 without needing to call a dealership.They envisioned an e-Commerce Solution that enables customers to seamlessly locate, buy and pick up parts from their local dealer or parts distribution centers.

Implementing a Factory Model for Cloud Migration

A leading financial services company needed to improve scalability and agility to maintain their competitive position in the marketplace. They turned to Syntel for help moving a large portfolio of enterprise applications to the cloud.

Cloud Migration Factory for a Leading Insurance Firm

A leading U.S. insurance company was looking to explore the possibility of migrating their most critical applications to a cloud-based system, but needed guidance on where to start and how to proceed with this major initiative.

Retailer Records 22% Jump in Home Services Exterior Sales

The client is a Fortune 100 home improvement superstore that was looking to streamline their lead to sale process by developing a new mobile app for its sales teams. It was intended to replace bulky, paper-based product catalogs, order forms and contracts, and capture orders in the customer’s own home, rather than a retail location.

Improving Machine Reliability with Real-time Monitoring and Failure Prediction

A large U.S. truck manufacturer was in need of a next generation telematics platform to enable real-time monitoring of their vehicles to prevent unexpected maintenance downtime.

Transforming a 180-year old Commercial Bank into a Digital Bank

A venerable old bank in the U.K. wanted to build a new digital banking platform to change the way their customers think and manage their money.

Modernizing Legacy Healthcare Systems to Enable Business Growth

One of the largest healthcare providers in the U.S. — with over 160 hospitals and 115 freestanding surgery centers — wanted to modernize its legacy systems in order to onboard new hospitals faster than before.

Building Microservices for a Top 5 U.S. Payer

The client is a leading U.S. healthcare payer. They wanted to build analytical models for machine learning and offer analytical services to both internal and external customers, including healthcare providers, developers and researchers.

Managed Services Power Leading Health Plan

The client is a large regional payer in the Northeast U.S. They needed to improve the handling of platform and application incidents to deliver higher quality services to their internal and external customers, eliminate errors, and manage peaks and valleys in the volume of incidents.