Success Stories

Learn more about the value and business results we create for our clients every day.

Digital Services

Achieving Clinical Enterprise Integration with BizTalk

A large U.S. healthcare provide, needed to integrate electronic health records from more than 60 facilities in their network with a propriety mainframe-based patient accounting (PA) system. The PA system stores financial data, calculates healthcare costs, and provides patient billing information, making it a critical part of their computing environment.

Increasing Customer Satisfaction and Process Efficiency with BizOps Services from Syntel

A leading healthcare payer was having difficulty managing a large inventory for Medicare demographic reconciliation, and was missing the CMS mandated 7-day deadline for customer validation.

Improving Coding Quality and Reducing Revenue Loss with Syntel BizOps Services

Today’s healthcare providers must achieve unprecedented efficiency in managing and running their Revenue Cycle Management (RCM) processes in order to avoid revenue leakage and contain costs.

Building Microservices for a Top 5 U.S. Payer

The client is a leading U.S. healthcare payer. They wanted to build analytical models for machine learning and offer analytical services to both internal and external customers, including healthcare providers, developers and researchers.

Managed Services Power Leading Health Plan

The client is a large regional payer in the Northeast U.S. They needed to improve the handling of platform and application incidents to deliver higher quality services to their internal and external customers, eliminate errors, and manage peaks and valleys in the volume of incidents.

Upgrading and Modernizing Facets for a Top 5 Payer

The client, a leading U.S. healthcare payer, was facing issues with their current platform, coupled with growing business demand for a unified platform for their community and state business, including support for Medicaid and other lines of business across 25+ states.

Agile Transformation at a Leading U.S. Healthcare Payer

The client is a leading healthcare payer that needed to improve time to market in order to meet frequently changing compliance requirements. As a strategic partner, Syntel helped educate the client about the benefits of Agile development and created an distributed Agile model to meet their needs.

Leveraging Business Rules Extraction To Eliminate Modernization Risk

Syntel’s client, a leading North American insurer, wanted to eliminate performance bottlenecks caused by legacy applications, so they set out to modernize business-critical core systems by migrating to new platforms that would enable new technologies to be integrated.

Implementing an API Platform for a Large Health Payer

The client, a healthcare payer, wanted a simple and flexible API management platform to enable their data to be  accessed by internal teams, business partners, and third-party developers to create a secure, interconnected ecosystem of stakeholders.

Enhancing Productivity with Syntel’s Production Support Services

A leading health insurance company was facing issues resolving a large number of tickets stemming from recurring issues. The client decided to make a significant effort to fix these errors, so Syntel deployed a team of Kanban and Production Support and Maintenance (PSM) experts to quickly and permanently fix them. In doing so, we not only reduced the ticket count...