SyntBots® Delivers 60% More System Availability for Speciality Retailer

A leading speciality retailer was looking to improve service levels for its business users and customers through a digital transformation. The initiative was hampered by the high cost of support operations and legacy systems. Syntel partnered with the client to integrate SyntBots — Syntel’s next-generation automation platform — with the client’s existing applications and infrastructure to improve availability and drive significant savings in support costs.

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