Success Stories

Learn more about the value and business results we create for our clients every day.

Digital Services

Syntel Automates IT Ops for Faster Ticket Resolution for A Leading Credit Rating Agency

Our client is a leading credit rating agency, wanted to automate their ticketing system in a bid to eliminate errors introduced due to human intervention, thereby improving productivity and reducing the turnaround time for ticket resolution.

Syntel helps Automate UK Based Multinational General Insurance Company’s Contact Center Operations

A UK based multinational general insurance company was looking to reduce its operational expenditure and deliver improved customer experience through process automation. Their customer contact center operations constituted multiple application touch points and completing any single process (like policy enquiry, cancellation, premium payment, policy servicing etc.) required...

Implementing Dynamic Packaging Engineering for a Global Medical Device Manufacturer

The client is a global leader in spinal implants, with R&D facilities in the U.S. and manufacturing in Europe. They offer more than 10,000 separate products, including cages, rods, hooks, connectors, plates and screws. They turned to Syntel for help creating a more responsive, dynamic process for managing packaging designs for this wide array of products.

Reducing Pharma Regulatory Submission Turnaround Time by 20%

The client is a top-10 global pharmaceutical company. They wanted to quickly register their existing products in new markets such as Europe, Canada, and the U.S. They needed a scalable and flexible operating model along with a team with expertise in global regulatory requirements. They chose Syntel as their partner, based on our expertise and ability to meet their stringent...

Increasing Accuracy and Efficiency by Automating Label Proofing and Quality Control

The client is a leading medical devices company specializing in sterilization products sold across the globe. In order to bring their products to market faster and reduce errors, they needed to automate the proofing and quality control process for their multilingual labels.

Helped a Leading Bank Modernize their Applications and Migrate to Private Cloud

Syntel helped a leading custodian bank reduce IT infrastructure costs and improve IT resource utilization and time-to-market by deploying resources to cloud with minimum changes to existing applications.

Implemented a Unified BPM/SOA Strategy for a Leading Investment Management Firm

Deliver a unified user experience across all applications by automating all investment management functions using BPM and SOA (Service Oriented Architecture) technologies, with a vendor lock-in for any tool.

Reducing Label Data Migration Turnaround Time by 35% for a Medical Device Company

The client is a top global medical device company and a worldwide leader in home medical equipment. They were facing issues with data standardization, data duplication and data loss, since past data migrations had been handled manually. They wanted a solution to map data from their existing system to a new one without compromising quality.

Helping a Client Meet 21CFR11 Regulations and Guidelines

The client is a global medical device, pharmaceutical and biotech company. They were facing increased litigation due to regulatory submissions that did not adhere with FDA 21CFR11 regulations and guidelines. They clearly needed help ensuring that their applications were compliant in GxP regulated areas, so they turned to Syntel based on our life sciences expertise as well...

Managed Services Model Helps Save 60% on Label Design, Artwork Management and Proofing

The client is a top global medical device company and a worldwide leader in cardiology and endovascular devices. To keep up with the latest trends, they planned to change their label design and artwork while staying in compliance with regulatory requirements for artwork management. However, they needed to conduct an impact analysis before migrating to the new system.