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Digital Services


Digital Transformation in Insurance

Fueling Innovation — Syntel’s Tools and Accelerators

Syntel helps insurers enhance their business with these proprietary tools:

Solution Accelerators to fast-track your IT initiatives

  • Insurance-specific Business Process Test Repository (BPTR) to accelerate test efforts of enterprise applications
  • Product Platform Framework, a PAS-based automated configuration toolkit with insurance-specific enterprise integration service bus and integration framework
  • Insurance Legacy Modernization Framework (iLMF), a modernization assessment framework and a product platform evaluation framework
  • Insurance KPI Reporting with PerformINS, a ready-to-deploy reporting solution.   
  • Application Management (AMO 2.0), including an insurance-specific portfolio rationalization framework   
  • Cloud Reckoner for Insurance (CRISP) with an assessment of insurance systems for cloud migration; scoring engine-based assessment framework and identification of target federated cloud environment

Enabling the Digital Enterprise for Insurers

Syntel's Digital One offers consulting, architecture definition and implementation services across key digital transformation areas for insurers:

  • 360º Customer View: Create a 360º view of your customers to improve service quality and effectively cross-sell and up-sell. The solution is two dimensional: customer centric and agent centric
  • Accelerated Social Media Integration (ASMI) Platform with a one click publisher for social media channels, social sentiment analysis and social user interface widget factory
  • Tweet2Serve, a hashtag-based customer self-service tool that analyzes customer hashtag tweets to leverage existing business services and APIs
  • Content and Text Analyzer (ConText) with an intuitive visual application supporting text-mining activity and categorization parameters for major domains and lines of business
  • Usability Engineering Framework complete with a methodology, checklists, guidelines and best practices to enrich user experience.
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