- Banking and Financial Services
- Life Sciences
- Logistics and Travel
- Core Services
- Product Engineering
- Continuous Testing
- Enterprise Solutions
- IT Ops
- Legacy Modernization
Customers today get information from catalogs, websites, stores, mobile apps and social media, so retailers need a robust strategy that integrates all these channels with their core operations to enable true omnichannel retailing.
Syntel works with global retailers to synchronize their operations and enhance customer engagement across every channel, from e-Commerce maturity assessments to omnichannel operations and mobile commerce enablement.
Retailers connect with consumers through many different channels, all of which must be leveraged for personalized consumer contact in order to provide an integrated brand experience.
Engage One is a comprehensive solution framework that keeps retailers competitive by providing them with highly customizable business solutions to design and execute a multichannel strategy. It empowers retailers to establish consistent and unparalleled customer service across all touchpoints by engaging customers at three different levels.
We support your business with innovative solutions that accelerate your growth curve in the evolving retail market. Syntel’s next-gen approach to retail experience inspires lifelong advocacy among your customers, and in turn, maximize your profitability.
Our client, a Fortune 100 company, has the world’s largest home improvement chain and is the second largest U.S. retailer. It operates about 2,200 stores worldwide. Client wanted its existing carrier invoice management system to be free from errors, which needed the removal of manual processing. Syntel developed a direct fulfillment network that was capable of supporting current and future growth in the most effective way.download PDF
Our client, a Fortune 100 company, has the world’s largest home improvement chain and is the second largest U.S. retailer. Client wanted to eliminate manual intervention from its supply chain applications as well as enhance financial analytics. Syntel managed the client’s CIM and eliminated manual intervention.download PDF