- Banking and Financial Services
- Life Sciences
- Logistics and Travel
- Core Services
- Product Engineering
- Continuous Testing
- Enterprise Solutions
- IT Ops
- Legacy Modernization
Today’s healthcare businesses are under pressure to optimize processes, improve operational effectiveness and respond quickly to a changing marketplace. Many health plans are transforming their business models to compete more effectively.
Health plans running Facets can employ Syntel’s automation-powered managed services, digital reference architecture and professional services combined with industry best practices to reap the most from their core investments and refocus their efforts on strategic initiatives.
As a leading third-party service provider of Facets, Syntel can help health plans improve process efficiencies, monetize new opportunities, and derive superior outcomes.
30% faster upgrades
10 – 15% YoY Improvement in ticket resolution productivity
40% savings through configuration automation
30% reduction in defect leakage
The client, a leading U.S. healthcare payer, was facing issues with their current platform, coupled with growing business demand for a unified platform for their community and state business, including support for Medicaid and other lines of business across 25+ states.download PDF
The client is a large regional payer in the Northeast U.S. They needed to improve the handling of platform and application incidents to deliver higher quality services to their internal and external customers, eliminate errors, and manage peaks and valleys in the volume of incidents.download PDF