Associate/Senior Associate/Team Lead

88597 | Experienced

Digital Services

Role Description

  • Graduate of any bachelor’s degree preferably business course but not required
  • At least 2+ Years of total work experience preferably in BPO/Shared Services/Captive Set-Up
  • Should have experience in Back Office LOB like Insurance preferably in a Non-Life Insurance industry
  • Must have excellent communication skills and be willing to work in any shift
  • Good analytical ability
  • Typing speed 40-50 WPM
  • Demonstrate awareness, motivation, and technical skills to assist in the development and growth of the team and identify process improvement opportunities
  • Assist in projects, provide floor support, coaches and assists team leaders in making the team hit KPIs

Qualifications

  • Graduate in any stream

Desired Skills and Competencies

  • Must have excellent communication skills and willing to work in shifts