ITOps

Evolve your core apps and infrastructure management with a holistic managed services approach.

Digital Services

Overview

Managing IT operations is about more than just keeping the lights on. In the digital age, your IT infrastructure and applications must be able to constantly evolve in the face of an ever-changing technology and business environment. More than ever, delivering high-quality applications and services is critical across every platform, market, and business area.

The most pressing challenges:

  • Traditional IMS processes and legacy applications unfit for the digital world
  • Increasing IT infrastructure and application management costs
  • Lack of enterprise agility and long turnaround times
  • Unstable systems
  • Inconsistent processes

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Key Offerings

Syntel’s ITOps services employ automation frameworks and a managed services model to help clients reduce costs while ensuring a highly available and agile IT infrastructure. In addition, our application management and maintenance services take the pain out of maintaining your applications landscape.

Intelligent Automation

Integrated application and IMS automation, powered by the SyntBots® intelligent automation platform

Managed Services

Outcome-based, SLA driven managed services model

Application Maintenance

Scaled Distributed Agile model for application maintenance

Predictive Analytics

Detect to Recover framework powered by predictive analytics

Process Optimization

Process standardization and optimization

Transformation

Service consolidation and transformation

Key Benefits

40%+ Cost Reduction

45% Downtime Reduction

Zero Defect Production Rollouts

Integrated Application and Infrastructure Service Availability Improvements

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