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Application Management
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Strategic/Consultancy Services | Operational/Core Services | Service Management/Non-Core Services | Modernization and Optimization | Transformational Services | Technology Consumption Management | Portfolio Assessment | Knowledge Transfer   

Application Management

IT leaders face mounting Application Management costs and the challenge of supporting more applications with fewer resources. Syntel’s Application Management Outsourcing (AMO) services help ease these pressures, reducing expenses up to 40 percent and raising productivity year after year.

Core to AMO solutions is our belief that each client and its situations are unique ; hence flexibility is the key in developing a solution. Our teams spend time in understanding client’s requirements from technology, operational and business aspects in order to provide a custom solution.

Syntel's Application Management Outsourcing (AMO) services have been designed to enable you to:

  • Lower your total costs of ownership
  • Free your staff to concentrate on strategic projects
  • Decommission redundant processes and applications
  • Optimize your CPU and DASD
  • Consolidate and optimize your servers
  • Increase your system’s stability, availability and quality
  • Predict and prevent support issues
  • Increase automation through tools for helpdesk, testing and service management
  • Manage your application management budget with our fixed-price contracts

We ensure quality results on your projects through a collaborative work process that includes:

  • Clear statements of your goals and expectations that drives a custom solution
  • Service Level Agreements that match your requirements for priorities, responsibilities, system uptime, service quality and a host of other metrics
  • A “risk and reward” performance guarantee that enables you to penalize us for failing to achieve goals and reward us for exceeding them
  • Application management methodologies conforming to CMMi and ISO processes
  • Services backed by detailed methodologies, tools and ready to use frameworks for knowledge transfer and retention, due diligence, transition, problem tracking and reporting and more
  • Consultancy on portfolio analysis and consolidation
  • Flexible engagement and pricing models
  • Metrics and dashboards to reflect your business priorities

Learn more about our AMO 2.0 services:

Syntel AMO 2.0

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