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Proactive Innovation Delivers $36 million in Savings

Background

Syntel's customer, a Fortune 100 Global Financial Services Provider, is one of the largest mainframe users in the industry. Their tab at IBM for mainframe CPU usage and storage adds up to over $500 million annually.

Syntel began transitioning application support and maintenance on many of this customer's systems in 2000. By 2002, Syntel teams had identified several opportunities to optimize systems to both reduce costs and improve business results.

Long running production cycles caused missing of vendor payment Service Level Agreements
Production jobs running for hours consuming high CPU and storage
Slow online response caused by long running database/SQL queries

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