U.S.—E.U. and U.S—Swiss Safe Harbor
Syntel, Inc. complies with the U.S. – E.U. Safe Harbor framework and the U.S. - Swiss Safe Harbor framework as set forth by the U.S. Department of Commerce regarding the collection, use, and retention of personal data from European Union member countries and Switzerland. Syntel, Inc. has certified that it adheres to the Safe Harbor Privacy Principles of notice, choice, onward transfer, security, data integrity, access, and enforcement. To learn more about the Safe Harbor program, and to view Syntel, Inc.’s certification, please visit http://www.export.gov/safeharbor/.
For example, we may collect the following personal information from you:
- Contact Information such as name, email address, mailing address, phone number
- Unique Identifiers such as user name, job title.
- Information about your business such as company name, company size, business type
- Demographic information such as education, gender, ethnicity and citizenship status
We may use this information to:
- Assess the needs of your business to determine suitable products
- Send you requested product or service information
- Respond to customer service requests
- Send you a newsletter
- Send you marketing communications
- Process a job application
- Respond to your questions and concerns
- Improve our Web site and marketing efforts
We may provide your personal information to companies that provide services to help us with our business activities such as offering customer service or processing emails. These companies are authorized to use your personal information only as necessary to provide these services to us.
We may also disclose your personal information:
- as required by law, such as to comply with a subpoena, or similar legal process
- when we believe in good faith that disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud, or respond to a government request,
- if Syntel is involved in a merger, acquisition, or sale of all or a portion of its assets, you will be notified via email and/or a prominent notice on our Web site of any change in ownership or uses of your personal information, as well as any choices you may have regarding your personal information,
- to any other third party with your prior consent to do so
User Access and Choice
If your personal information changes, or if you no longer desire our service, you may correct, update, amend, or request deletion of your information by emailing our Customer Support at firstname.lastname@example.org or by contacting us by telephone or postal mail at the contact information listed below. We will respond to your request to access within 30 days.
California law permits users who are California residents to request and obtain from us once a year, free of charge, a list of the third parties to whom we have disclosed their personal information (if any) for their direct marketing purposes in the prior calendar year, as well as the type of personal information disclosed to those parties. If you are a California resident and would like to request this information, please submit your request in an email to email@example.com.
We will retain your information for as long as your account is active or as needed to provide you services. We will retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.
Tracking Technologies / Cookies
We use both session ID cookies and persistent cookies. A session ID cookie expires when you close your browser. Session cookies are temporary cookie files, which get erased when you close your browser. Since WebPages have no memories, when the user logs in to the web site a new session cookie will be generated, which will store the users’ browsing information and will be active until the user leaves the site and closes the browser. Once closed these cookies are automatically deleted.
When the user restarts the browser and goes back to the site that had created the cookie, the website will not recognize the user. The user will have to log back in (if login is required). A user going from page to page will be treated by the website as a completely new visitor. A Session cookies tracks visitor behavior from page to page so the visitors don't get asked for the same information they had already given to the site. A session cookies allows users to proceed through many pages of a site quickly and easily without having to authenticate or reprocess each new area they visit. We are not using the information stored in session cookies for any other purpose nor are these shared with third party tools or websites.
A persistent cookie remains on your hard drive for an extended period of time. These files stay in one of the browser's subfolders until these are deleted manually or the browser deletes them based on the duration period contained within the persistent cookies files. Persistent cookies help websites remember user information and settings when they visit them in the future. This results in faster and more convenient browsing since last visit. Some of the features made possible by persistent cookies include: language selection, theme selection, menu preferences, internal site bookmarks or favorites, among many others. A persistent cookie enables a website to remember user on subsequent visits, speeding up or enhancing user experience of services or functions offered by the website. We are not using the information stored in persistent cookies for any purpose nor are these shared with third party tools or websites. You can remove persistent cookies by following directions provided in your Internet browser’s “help” directory. If you reject cookies, you may still use our site, but your ability to use some areas of our site will be limited.
3rd party tracking technologies on our site may employ a software technology called clear gifs (a.k.a. Web Beacons) that help us better manage content on our site by informing us what content is effective. Clear gifs are tiny graphics with a unique identifier, similar in function to cookies, and are used to track the online movements of Web users. In contrast to cookies, which are stored on a user’s computer hard drive, clear gifs are embedded invisibly on Web pages and are about the size of the period at the end of this sentence. We are using analytics programs such as Google Analytics and Pardot. We do not tie the information gathered by clear gifs to our visitor’s personally identifiable information. This information is used only for Analytical purpose.
As is true of most web sites, we gather certain information automatically through analytics programs such as Google Analytics and Pardot, and store it in log files. This information includes internet protocol (IP) addresses, browser type, internet service provider (ISP), referring/exit pages, operating system, date/time stamp, and clickstream data. We use this information, which does not identify individual users, to analyze trends, to administer the site, to track users’ movements around the site and to gather demographic information about our user base as a whole.
The security of your personal information is important to us. Syntel maintains the international Standard IS/ISO/IEC 27001 on “Information Technology – Security Techniques – Information Security Management System – Requirement” as required under applicable laws that contains managerial, technical, operational and physical security control measures that are commensurate with the information assets being protected with the nature of business. No method of transmission over the Internet, or method of electronic storage, is 100% secure, however. Therefore, we cannot guarantee its absolute security.
Syntel may provide links to Internet sites maintained by others. Syntel is not responsible for the contents of, or any products or services offered in, those third party websites. You should be aware when you are leaving Syntel's website and be sure to read the privacy statements of each and every website that collects personally identifiable information. Any links provided by Syntel to any third party website are provided to you as a convenience only. You should not infer that Syntel endorses or accepts responsibility for non-Syntel websites by the inclusion of any such links to those websites.
Our website may make message boards, forums, chat rooms, and/or news groups available to its users. Please understand that any information disclosed in these areas becomes public information. These areas shall be used in a noncommercial manner only. You shall not publish or otherwise distribute any content containing a solicitation of funds, advertising, promotion, solicitation for goods or services, or other commercial matter. Except where expressly authorized by Syntel, you agree not to store or collect data about other users on our website.
To contact Syntel, please submit this form.
You can also reach Syntel through postal mail, phone or fax:
Kind Attn: Syntel Privacy Officer.
525 E. Big Beaver
Troy, MI 48083
In case of any grievance, please contact Mr. Sandeep Godbole at Sandeep_Godbole@syntelinc.com. Grievance shall be redressed as expeditiously as possible.