Service Providers | Software Product Vendors  

Syntel Answers the Telecom Call for Value

Syntel’s telecom practice focuses on the innovative use of technology to solve complex business problems for the dynamic telecom and communications industry with solutions tailored for global telecom service providers/carriers and telecom software product vendors.

Syntel’s solutions are based on the flexibility, speed-to-market and cost containment that are key business imperatives more than ever before in today's telecom industry.

• Service providers and carriers must meet demand for innovative services while facing price erosion, making it vital for industry players to focus on lowering operational costs while investing in newer IT systems and newer networks that can adapt to accelerated service velocity
• Advancing technology is bringing highly complex software products to the telecom IT space. Product vendors are driven by service providers’ ever changing business requirements and high quality carrier-class SLA-based support services.

Overall, Information Technology is a critical driver in the telecom industry and is also central to providing world-class customer service and innovative offerings. As such,the underlying IT systems, capabilities and architecture play a central role in enabling telecom players to achieve their operational aspirations.

What About Industry Consolidation Challenges?

The growing telecom business consolidation across the globe and especially in US is throwing huge challenges to the enterprises in selecting the target systems to quickly achieve the business as usual scenarios with minimal spending, maximum accuracy and optimal user comfort.

The consolidation of IT systems presents unique set of challenges with respect to varied products /applications in use, performing similar functions in both the enterprises. The challenges typically faced in mergers can be broadly classified into consolidation of people, physical assets, processes and underlying IT systems. Detailed analysis of these challenges has to be performed for a very smooth and successful transition post merger.

Over the years, Syntel helped several enterprises withsystem consolidation and integration both during the merger process and post-merger. Syntel’s strong domain expertise coupled with “adopt & go” processes and execution methodologies have helped the enterprises in achieving smooth merger of business processes and the underlying IT systems while controlling costs and ensuring performance and accuracy.