Our Approach

Syntel has institutionalized a unique innovation process

Digital Services

Syntelovation

Syntel has institutionalized a unique innovation process to deliver tangible business results to all our customers on every engagement-- Syntelovation®. Syntelovation is part of our DNA, and has generated hundreds of ideas and deployed game-changing services, components and tools that have delivered cost savings and new efficiencies for our customers. Through Syntelovation, Syntel develops new ideas, concepts, approaches, methodologies, processes, and tools that lower costs and accelerate timelines.

Syntelovation works in four easy steps:

STEP 1

Collection

Syntellers continually seek a better way of doing things, with specific project teams collaborating to develop new ideas directly related to the project at hand

STEP 2

Evaluation

Ideas are evaluated for feasibility, value add, uniqueness, and time to develop

STEP 3

Development

Selected initiatives are developed either by the team or in one of Syntel’s Innovation Centers

STEP 4

Deployment

Syntellers continually seek a better way of doing things, with specific project teams collaborating to develop new ideas directly related to the project at hand

Syntel’s Innovation Centers purely focus on new ideas, concepts, approaches, methodologies, processes and tools that will lower costs, accelerate timelines, and deliver tangible business results. Syntel has Innovation Centers to focus on:

  • Big Data Analytics
  • Enterprise Mobility Solutions
  • Cloud Computing
  • Domain Solutions
  • Automation Tools and Accelerators
  • Open Source Platforms and Technologies
  • Microsoft technologies including .NET 2.0, .NET 3.5

The Syntel Difference

The partnership runs more smoothly because of our sensitivity to your corporate culture and our ability to align our delivery model and methodologies to your business priorities.

Flexibility

Our customers tell us we're flexible and easy to work with, because we listen and put their requirements first.

At Syntel, you won't find cookie-cutter solutions, because we don’t believe in a “one size fits all” approach. We are committed to responding to your changing business demands, and strive to exceed your expectations every day we come to work. Our broad range of solutions and delivery options means that you have unprecedented flexibility in how and where the solution is delivered, and our customized offerings feature repeatable processes and quality output to ensure that our work aligns with your priorities.

Culture

Developing a healthy long-term partnership depends on open lines of communication, despite any cultural differences that might exist.

For Syntel, understanding and harmonizing with your local and corporate culture is an explicit priority. Built upon more than two decades of experience with Global Delivery, we have created the Building Bridges program, which establishes tight-knit global teams and erases cultural boundaries within project groups. Moreover, our flexible management model ensures that we adapt to your corporate culture, rather than forcing you to adapt to ours.

Collaboration

As the partnership progresses, we build a collaborative structure that features agile governance and engagement models to encourage collaboration and deliver innovation.

At the foundation of Syntel’s "Customer for Life" culture is collaboration. It starts at the beginning of our client relationships, when we work side-by-side with clients to listen, recommend, and decide upon the best fit solution for their organization.

Syntel's Delivery Model

An offshore delivery model is no longer just a cost-saving tactic, but a strategic imperative to deliver increased benefits by choosing the sourcing strategy that suits your business needs best. We employ mature, collaborative processes to execute Global Delivery by marrying the inherent time-to-market and economic efficiencies with an array of other benefits that generate long-term value.

Flexibility

Our team will work beside you and with you, learning your business and ensuring you reach your goals.

Syntel deploys a customized hybrid delivery model that prioritizes business goals based on your desired business outcomes. A proprietary knowledge transfer methodology with a step-by-step approach guarantees knowledge continuity. Each project involves the optimal combination of Syntel's onsite and offshore resources to become a seamless extension of your IT operations.

Tailored Approach

Syntel customizes its approach to outsourcing based on your needs, and constantly tweaks the model based on customer feedback.

We call this IntelliSourcing®, and it enables you to make intelligent decisions about your outsourcing programs. Moreover, our flexible management model ensures that we adapt to your corporate culture, rather than forcing you to adapt to ours.

Reliability

Our Global Development Centers are connected by robust, secure data communications networks, enabling project teams to pass complex information between centers across the globe – securely and seamlessly.

Leadership

When you bring projects to Syntel, you are bringing valuable intellectual capital and skills into your business.

In addition, we institute a set of processes that ensures a non-disruptive transition to the outsourcing model, whether your company is an early adopter or a first-time outsourcer.