Insurance KPO | Life | P & C | Retirement Services 

Syntel KPO Services for Life Insurance

An increase in the life expectancy rate coupled with growing claims, increasing litigations, rising agents attrition are driving costs up rapidly for life insurers. Syntel’s KPO services for Life Insurance are designed to control operating costs and build seamless operations by leveraging technology.

Syntel has significant experience in this segment. Our teams have:

• Issued 6.5 million new business transactions
• Increased STP to 74% for one client
• Delivered cost saving of 9% year-over-year
• Applied LEAN and Six Sigma principles to reengineer processes to deliver $1.5 million savings

Syntel’s specific solutions for life insurers include:

• Policy issuance
• Endorsements
• Reinstatements
• Cancellations
• Top ups and swaps (equity linked products)
• Agency management