Digital Lounge:

Case Studies
White Papers
White Papers & Syntelligence

Thought Leadership from Syntel: White Papers & Syntelligence

Syntel's thought leadership publications include our white papers series and Syntelligence topic articles. The collection provides thought leadership and insight into current issues and trends in the following areas:

OUTSOURCING GUIDES
New to outsourcing? Check out our collection of outsourcing guides to help you make the right decisions for your business.

 

Global Delivery Readiness Assessment Learn how a Global Delivery Readiness Assessment can help you expand adoption of the model or make the move for the first time.
Going Global: Not So Risky Business Learn about risks in Global Delivery and how to minimize them.
Offshore Pilots: A Good Starting Point If you are just starting to look at outsourcing, you may be considering a pilot and wondering what a good team size and project type would be recommended.
Seven Steps to Success in Outsourcing Syntel has some straightforward advice for companies considering a move to offshore delivery.
On-site or Offshore: Keep Your Data Safe You must be certain that your vendor meets critical security software and procedural guidelines as well.
Leveraging Global Delivery For ERP Maintenance Learn how you can reduce ongoing ERP support costs, to free up resources for more strategic IT initiatives.

INDUSTRY FOCUS

 

Healthcare Insights Features Gartner research on top health insurer issues.
Payments Insights Features Gartner research on retail payments operations.
Premium News Features Gartner research on the top priorities for P&C insurers.
BPO Insights for Banking & FS Features Gartner research on the competitive landscape of BPO providers in India.
Retail’s Complexity IT systems are at the heart of retail operations and hence play a central role in alleviating pressure points in the retail sector.
Overcoming EHR Deployment Challenges Learn what impacts the success of an EHR deployment.
Optimizing 3PL Through IT Learn why IT is central to solving some of the most pressing challenges in the 3PL business, including exceptions handling, supply chain integration and optimization and increased transparency in the flow of goods and information.
Achieving Operational Excellence in Mobile Telecom IT systems, capabilities and architecture play a central role in enabling mobile telcos to achieve their operational aspirations. Learn why IT is relevant, and three steps to leverage IT effectively.
z/TPF — Transaction Processing Beyond the 2GB Boundary TPF's 2Gb boundary has the ability to significantly hamper the performance of airline, hotel and credit card companies' transaction-based business processes. We examine the movement of data, storage space and instant accessibility to critical information, and outline z/TPF's ability to deliver beyond the 2Gb boundary.

APPLICATION DEVELOPMENT & MANAGEMENT

 

AMO Insights Application Management Outsourcing has long been a key lever for IT organizations to realize their goalsLearn about business focused alternate delivery models.  Features Gartner research.
Optimizing Application Management Focusing on best practices to reduceTCO and increase business value, this paper explores Syntel's best practices gleaned from hundreds of production support engagements.
Application Development  With reliance on technology for business results increasing, enterprises are faced with the challenge of developing applications faster, with better quality, and higher ROI. Learn how to succeed by using industry standards and solid frameworks.
B2B Portals and Exchanges Portals and exchanges in B2B provide dramatic opportunities to automate collaborative business processes with customers and suppliers, generate internal efficiencies, and reach new markets at minimal costs. Learn how to take advantage of the opportunities and avoid the pitfalls of this dynamic channel.

ARCHITECTURE

Evaluating Your Enterprise Architecture Architecture evaluation will facilitate confident decisions by EA management and sponsors; provide valuable input to the architecture team; and help the architecture succeed by adding visibility and weight to the team’s authority.
Deriving Enterprise Architectures

To help architects and architecture groups derive an optimal EA, this white paper presents a proven, five-step methodology to derive an architecture so that business objectives are achieved.

Global Vision for Enterprise Architecture By logically defining and enforcing a business-focused enterprise architecture (EA) across the entire organization, companies can achieve interoperability and consistency of business processes, applications, data and technology.

BPM 

Business Process Management: Potential and Pitfalls BPM can provide the opportunity to more effectively manage a dynamic business environment by reducing delays and providing more information. Know what to watch for when you embark on a BPM project.

DATA WAREHOUSING

How to Succeed in Data Warehousing Learn the top areas to understand to succeed in your DW project.
DW - Integration is Key   Once a company has made the decision to design an enterprisewide data warehouse, they are faced with the challenge of designing it. This technology brief delivers tips on how to deliver on this challenge.
EAI vs. ETL Learn how to determine the best approach for your DW initiative.
Eleven Steps to DW Success   Learn the key steps for a successful DW project.
Tried and True Approach to DW Syntel has developed a proven methodology for the design, development, and deployment of an enterprise-wide data warehousing solution.
Proven Testing Techniques in Large Data Warehousing Projects Outlines the key points of each testing aspect to help cover all bases and ensure meticulous and zero-defect DW solutions and services.

KPO

 

Business Process Sourcing: Identifying Outsourcing Opportunities Choosing the processes that you want to outsource is a critical component of BPO and can have a tremendous impact on its success. Learn how to identify those processes that make the best outsourcing opportunities.
Succeeding with BPO

Due to a variety of market pressures, today's enterprises are looking beyond IT outsourcing to find additional ways to realize cost reductions and enterprise-wide improvements. Many companies are turning to business process outsourcing (BPO) to address these issues. Learn how to succeed with your BPO initiative.

MIGRATION & INTEGRATION

 

Six Steps to Migration Project Success Many organizations are adopting migration as a strategy to resolve their business and IT challenges. The goal of this white paper is to provide businesses with the six key steps to succeed when embarking on a migration project.
Elements of Successful EAI

Enterprise Application Integration (EAI) addresses needs for fast decision making by enabling multiple applications within an organization to share information and functionality to automate business processes.  This paper provides a road map for getting from a to z.

TESTING

 

Testing Insights Features Gartner research on A Framework for the Lifetime Total Cost of Ownership of an Application, a guide to help you make more‐informed decisions when considering new applications and when reviewing the existing portfolio.
A Performance Testing Primer Learn the importance of Performance Testing to ensure an application's optimal performance.

QUALITY AND PROJECT MANAGEMENT

 

 

Implementing Project Management Practices This article explores implementation challenges and presents a new approach for implementing project management practices.
The Metrics Game  How to choose which metrics are most appropriate for measuring software quality, and how to incorporate those metrics into a measurement framework.
Top Five Characteristics of a Great Project Manager What makes one project manager great and another just okay? Learn what to look for.
Keys to Successful Service Level Agreements In this paper, we explain best practices for structuring, implementing, and successfully managing SLAs, and illustrate the reasons why Syntel is the best choice to help organizations meet today’s enterprise demands.

 

Upcoming Events
Meet and learn more about Syntel at an upcoming event. >>
Forrester Report
Download Now: Why Do You Need Tier Two Providers? (And You Do Need Them!) >>
Syntel Universities
Grooming teams to be experts in your business. >>
KPO Awards
Syntel KPO wins multiple awards for innovation. >>
Powerful Partnerships
Delivering end-to-end solutions through partnerships with leading software product companies. >>
 
Creating new opportunities for our clients.
TRUSTe European Safe Harbor certification