Green Retail | POS Testing | Retail Innovation Lab | SCM | Store Systems | Store Service Workbench

Ring Up Sales with Syntel

To overcome the hurdles they face, retailers must strengthen their strategic focus on customer centricity, lifecycle price management and effective global supply chain operations. Leveraging new dimensions in consumer interactions through social networking and multi channel convergence are also keys to survival for the industry. In addition, recent technological advances like SOA, Web 2.0, and the advent of open source technologies have delivered game-changing efficiency gains and brought retailers to a new level of business process maturity.  

Syntel is a flexible and nimble partner that functions as an extended arm of your business, rather than a mass IT operations factory. We have been working with leading retailers on projects across the entire retail value chain since the early 1990s. 

Our solutions for the retail market are designed to guide our retail customers through rapidly changing technology and business environments.  Our combination of strong technology skills and understanding of the retail business and the processes that drive its operations ensures we not only bring your operating costs down but also leverage technology advances to improve the agility of the retail business. 

Along with committed investments in innovation, our certified consultants leverage reusable components to meet tangible SLA commitments such as:

• Productivity Improvement year over year in Application Support, Enhancements and Development 
• Reduction in Warranty Costs 
• Productivity Improvement in Application Testing 

The illustration below provides a snapshot of Syntel’s services and experience across the retail value chain.

click to enlarge

Proven Track Record

Merchandising

• Executed merchandising transformation program for a specialty retailer
• Partnered in a multi-year merchandising transformation initiative for a general merchandise retailer

Supply Chain

• Orchestrated complex supply chain transformation initiative which lead to annual savings of over $80 million for a general mass merchandise retailer 
• Implemented a warehouse sorter automation initiative improving DC efficiencies by over 60% and reducing space requirements by 30% for a greeting card retailer 

Multi-Channel

• Developed an SOA-powered POS with integrated CRM for a travel services company 
• Drove POS roadmap initiatives for a leading pharmacy retailer and again for a leading furniture retailer 
• Developed channel innovations including social networking for a drug store retailer and mobility for a mass merchandise retailer.

IT Operations

• Reduced end-to-end testing cost 60% for a specialty hard goods retailer
• Provided end-to-end enterprise integration environment management for a general merchandise retailer

Syntel Retail Services

Functional consulting and integrated business technology alignment for:

Syntel Retail Accelerators

Syntel accelerates projects with reusable components and tools to reduce time to market, including.

• Business Process Maps
• Package Evaluation Framework
• Approach Notes, Best Practices Libraries
• Product/Package Centers of Excellence for Oracle Retail, JDA, Microsoft Dynamics, Axapta
  • Fitment Reports
  • CRP Manuals
  • CRP Infrastructure
  • Implementation Accelerators
  • Integration Components
  • Version Upgrade Accelerators
  • Functional Patches
• Test Library
• POS Business Process Test Library
• POS Automation Components
• POS Hardware Substitution Components