Green Retail | POS Testing | Retail Innovation Lab | SCM | Store Systems | Store Service Workbench
Collaborative Store Operations
The store is the moment of truth that consumers experience with a retailer and is a critical link in customer interactions. This is where all the investments in merchandising, branding and effective supply chain management pay off.
However, studies show that store staffs spend more and more time on administrative activities – and less time focused on supporting today’s information-savvy customers.
By deploying tools like Syntel’s Store Service Workbench (SSW), retailers can shift the focus back to the customer.
Syntel’s solution provides a blend of cross-functional intelligence and training to make the right decisions with task management and audits to implement the decisions. With Syntel’s Store Service Workbench, stores are empowered with business intelligence, score carding and training and can improve operations through robust task management, store audits and collaboration.
- NRF ARTS data model based for easy adoption
- Earned Syntel the "Partner of the Year" Award From Microsoft India read more
- Connects to existing systems - no changes to existing store systems investments
- Mobile access
- Comprehensive solution
- Metrics dash boarding
- Flexible reporting
- Extensive task management
- Knowledge management and collaboration
- Project management tracking
- Store process compliance
- Rule-based alerts